UK knowledge agent and counsellor training
Agent and counsellor training from the British Council provides you with in-depth knowledge and awareness of the UK as a study destination, so you can help and support UK-bound students effectively.
Key topics covered in the training include:
- why choose the UK
- the UK education systems
- preparing students for a UK education
- student experience, accommodation and cost of living
- values and ethics
- visas and immigration
- employability, career services and post-study options
- tuition fees, finances and the payment landscape.
The training is 100% online and free of charge. Modules can be taken in any order, at any time. Experienced agents and counsellors can go straight to the assessments, saving study time. All agents and counsellors need to retrain every two years.
Please note that new users who register on the UK agent and counsellor training and engagement hub but do not log in again within three months to progress their training will be archived from our system.
UK knowledge trained certificate and digital badge
When you successfully complete the training course and confirm your understanding of the national code of ethical practice for UK education agents, you will receive a digital certificate and badge from the British Council. They will be visible in the ‘My awards’ section of the training and engagement hub when you are logged in.
The certificate and badge, which are valid for two years, allow you to share your achievement and show that you have the appropriate knowledge and awareness of the UK as a study destination.
Please note that a certificate and badge can only be applied to an individual rather than a whole organisation or business, and that the British Council does not formally endorse, accredit or validate you.
If you are UK knowledge trained, you can also add your details to the database of UK knowledge trained counsellors, which is used by education providers, students and students’ parents.