Our contact centre will have reduced hours during the Christmas period:
24 December: 8:00 AM - 11:30 AM
27 December: Closed (email support available 8:00 AM - 4:00 PM)
30 and 31 December: 8:00 AM - 4:00 PM
Closed on weekends and bank holidays
Normal service resumes on 2 January 2025. We appreciate your understanding and wish you a wonderful holiday season!
Call us +44 (0)161 884 0291
Monday to Friday 08.00 to 18.00 UK time.
Closed from 11:00 to 12:00 UK time on the 1st and 3rd Thursday of each month.
Write to our Customer Service team at:
British Council Customer Service UK
Bridgewater House
58 Whitworth Street
Manchester
M1 6BB
| Please note, while our customer service team is based in Manchester, our global headquarters are in London, and we have offices in all countries in the UK. |