Can I apply for more than one role?
For some roles this is possible, but please think about the type of role that will suit you and your goals, and only apply for appropriate vacancies. We encourage you to consider whether your skill set, and experience are a good fit, in addition to reviewing the essential criteria laid out in the job advert.
How do I withdraw my application and/or remove my profile?
When you set up an account with the British Council careers site you will be able to change your preferences, remove/update your CV and amend your personal information. If you wish to withdraw an application for a particular job you can do this from your account.
If you would like to remove your account in its’ entirety please email askhr@britishcouncil.org
Can I set up job alerts to find out about future vacancies that might be suitable for me?
Job alerts can be created once you have set up an account on the careers portal. You can select the frequency of how regularly you would like to receive alerts on current vacancies within the British Council as well as specify job function, country, and region you are interested in.
I’ve forgotten my username and/or password, what should I do?
If you’re having trouble logging in, please reset your password (you’ll need to know the email you created an account with)
I’m having technical difficulties with accessing the portal/applying for a role. What should I do?
First, try these steps:
1. Check the speed of your internet connection: if your internet connection is slow, website pages can be slow to load and will eventually ‘time out’.
2. We would recommend you save regularly as you progress with your application. This will allow you to return to it later if you can’t complete it in one sitting.
3. Ensure you delete cookies and cache from your browser, and check that your browser is compatible with our job application system:
- Microsoft Internet Explorer 7,8 or 9
- Firefox 10
- Google Chrome 12
If you are still having difficulties, contact askhr@britishcouncil.org with the subject heading ‘Job application difficulties’.