The database lists all the agents and counsellors who have successfully passed the assessments within the UK agent and counsellor training and confirmed an understanding of the National Code of Ethical Practice for Education Agents.
The database enables education providers, students and students’ parents to check their chosen agent or counsellor is certified. The fully searchable database can be filtered by country, city, agency or school name.
Please note that a certification can only be applied to an individual rather than a whole organisation or business, and that the British Council does not formally endorse, accredit or validate agents and counsellors. It only certifies agents and counsellors for their knowledge and awareness of the UK as a study destination.
Please note:
- international students should follow the Study UK student and parent guide to choosing an agent
- education providers should continue to follow the due diligence set out in the Agent Quality Framework and seek appropriate legal advice when contracting agents and counsellors.
Education agents and counsellors on this database receive a certificate and digital badge to evidence that they have completed the course. There are restrictions on how they can use the digital badge and they are not permitted to use the British Council logo. Agents and counsellors using the badge or British Council logo incorrectly will be breaking the Code of Conduct and will be removed from the database.
I'm an agent/counsellor. How can I ensure I am listed on the database?
If you do not appear on the database but have passed your assessments, please log into the 'My Account' section of the hub and check that you have:
a. Ticked the box indicating whether you wish to appear on the database.
b. Read the code of ethical practice and ticked the box to accept it.
You can also amend any details in this section if necessary. If you need a certificate amended or any other assistance, please use the 'Help' button in the bottom right corner of the hub webpage to connect with the team.