Three people sat in a room talking

UK agent and counsellor training

Agent and counsellor training from the British Council provides you with in-depth knowledge and awareness of the UK as a study destination, so you can help and support UK-bound students effectively. 

Key topics covered in the training include: 

  • why choose the UK  
  • the UK education systems 
  • preparing students for a UK education  
  • student experience, accommodation and cost of living  
  • values and ethics  
  • visas and immigration  
  • employability, career services and post-study options 
  • tuition fees, finances and the payment landscape.   

The training is 100% online and it is free of charge. Modules can be taken in any order, at any time. Experienced agents and counsellors can go straight to the assessment, saving study time. 

UK Certified Counsellor certificate and digital badge 

When you successfully complete the UK training course and confirm your understanding of the National Code of Ethical Practice for Education Agents you will receive an online certificate and digital badge from the British Council. They will be visible in the ‘My Awards’ section of the UK training and engagement hub when you are logged in. 

The certificate and digital badge, which are valid for two years, allow you to share your achievement and show that you have the appropriate knowledge and awareness of the UK as a study destination. 

Please note that a certificate and badge can only be applied to an individual rather than a whole organisation or business, and that the British Council does not formally endorse, accredit or validate you.

If you are UK certified, you can also add your details to the database of certified counsellors, which is used by education providers, students and students’ parents.  

A person looking at a laptop, which shows an image of a woman next to a 'I am a UK certified counsellor' badge